Commitments

Dalkia is committed to sustainable development

In order to satisfy our clients, we have created a management system based on the principle of continuous improvement. These 10-year-long efforts committed to quality have made Dalkia a pioneer in Quality Assurance, backed by ISO certifications.

Strengthened by these acquired abilities, we have confidently and determinately approach a new phase: commitment to sustainable development, thus, contributing with Veolia activities' commitments and EDF orientation as regards this issue.

Our Management system is directed to favor Communications, innovation, anticipation (specially considering statutory requirements) and our partners' involvement. Thus, we continue moving forward as regards service quality and social and environmental aspects.

In an International context where sustainable development is extremely relevant in our activities, this orientation is a main advantage in order to keep our perpetuity growth and assurance.

I am certain that involvement and enthusiasm will allow us to successfully go through this new phase.

Our objectives:

1. To develop results contracts, especially in the area of energy management..
2. To integrate an environmental dimension into our management system (regulatory monitoring, impact identification, training, operational guidelines, site audits) over a significant proportion of our business.
3. To participate actively in the preservation of natural resources by optimizing the performance of installations.
4. To participate actively in reducing CO2 emissions and measure progress using appropriate indicators.
5. To conduct campaigns of environmental risk analysis on installations in France that have been designated for environmental protection, or the equivalent classification outside France
6. To create and expand a system to prevent risk associated with "Legionella" type bacterial development for at-risk facilities.
7. To increase the involvement of all Group employees in the prevention of risk related to safety, hygiene and health matters, by employing a participation-based methodology in all business units.
8. To promote the exchange and transfer of know-how within the various branches of the company (technical, commercial, administrative, etc.), in particular through wider use of the intranet.